Refund Policy
At Dev Ayurved Dham, your satisfaction and trust are our top priorities. We strive to provide high-quality Ayurvedic treatments, Panchakarma therapies, and natural healthcare products. This Refund Policy outlines the conditions under which refunds may be provided for services or products purchased at our clinic or via our website.
💳 1. Refunds for Ayurvedic Consultations & Panchakarma Treatments
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Fees paid for doctor consultations (online or offline) with Dr. Ankita Sharma (BAMS) are non-refundable once the consultation has been completed.
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If you cancel your appointment 24 hours prior, you may request a rescheduling or receive a full refund (excluding any processing fees).
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No refund will be issued for cancellations made within 24 hours of the scheduled appointment or for no-shows.
🧴 2. Refunds for Ayurvedic Medicines & Wellness Products
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Products once sold are non-refundable unless they are:
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Damaged during delivery
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Expired or incorrectly delivered
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Claims must be made within 48 hours of receiving the product. Please provide photos and order details for verification.
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We do not accept returns on opened or used products, including herbal oils, powders, or supplements.
🧴 2. Refunds for Ayurvedic Medicines & Wellness Products
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Products once sold are non-refundable unless they are:
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Damaged during delivery
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Expired or incorrectly delivered
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Claims must be made within 48 hours of receiving the product. Please provide photos and order details for verification.
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We do not accept returns on opened or used products, including herbal oils, powders, or supplements.
🧘♀️ 3. Refunds for Wellness Packages or Panchkarma Sessions
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If you have pre-booked a Panchkarma therapy package and wish to cancel:
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A 75% refund will be issued if canceled at least 48 hours before the first session.
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A 50% refund will be issued if canceled within 24–48 hours.
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No refund if cancellation is made within 24 hours of the first scheduled therapy.
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Partially used packages are non-refundable but may be adjusted or rescheduled based on doctor availability.
📦 4. Refund Method & Timeframe
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Approved refunds will be processed via the original payment method within 7–10 business days.
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In case of bank or payment gateway delays, please contact your provider for processing times.
📩 5. How to Request a Refund
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To initiate a refund request, please contact us at:
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📧 Email: [Insert your email]
📞 Phone/WhatsApp: [Insert number]
📍 Clinic Address: [Insert address] -
Please include your full name, contact number, receipt/order ID, and the reason for the refund request.
⚠️ 6. Discretion & Final Decision
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All refunds are subject to management discretion. We reserve the right to deny refund requests that do not comply with the above terms or are found to be fraudulent or unreasonable.